Returns

We accept returns under the following conditions:

• Item must be returned within 10 days of purchase.

• Item must be returned in the same condition that it was received.

• Customer is responsible for return shipping.

• Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

If you would like to make a return, please reach out to customer service at tropinpr@gmail.com to verify return eligibility before sending pieces back. If you wish to make a return, please indicate the following:

• Reason for return, order number, and product description. 

• After hearing back from us, upon approval:

• Pack and seal your return securely in the original packaging if possible. Include the original packing slip with the indicated information above.

• Eligible returns will receive a refund for the amount paid for the item. Shipping is non-refundable.

Refunds will be processed when the item has been received in our office. Upon return, your item will be inspected. If eligible, credits will be issued for the purchase price. Please allow up to 10 days for your credit to process.